Glossary of Technical Terms

Counters:

Counters count the number of visitors to the page they setup on. Website Statistics are more detailed.

Forms or Surveys:

A form or a survey created for the webuser to complete and send you the results via email of whatever is asked on the form.  You can use it to evaluate customer wants or satisfaction. 

Domain Name Registration:

If you would like to have your own unique web address, we can register your chosen domain name (e.g. www.your_company.com) with Low Cost Domains. We can also transfer your existing domain name from other hosts for you. You will be responsible for paying Low Cost Domains a registration fee of $24 per year.

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POP3 Email Account:

With POP3 email accounts, you can retrieve all emails addressed to your domain on our server. With multiple POP3 email boxes, you can have multiple addresses, such as yourname@abc.com, yourfriendsname@abc.com to your domain etc. You may also set up addresses for members of your staff, or divisions within your company, such as accounting@abc.com or support@abc.com. 

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Web Site Traffic

Whenever there is any user activity on a web site, it is considered data transfer. For example, each time a web page, image, midi file, mpeg video, etc. is loaded, e-mail sent, data transfer is generated. All of our plans include unlimited web site traffic allowance.

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Email Forwarding:

Email forwarding feature, which enables you to forward emails sent to various addresses to one specific email box, is included in all of our hosting plans. You can consolidate all emails, business and personal, to say your personal mailbox at your local Internet Service Provider so that you can retrieve them all from one location.

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Microsoft® FrontPage® 2000:

FrontPage helps you easily create and manage professional-quality websites without programming. Both new users and web development professionals will enjoy the ease in building and maintaining high-quality web sites in very little time. SoftCom provides FrontPage extensions free of charge in all of its hosting plans and encourages use of FrontPage due to its ease of use.

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Active Server Pages:

ASP technology allows HTML pages to contain complex scripts that are executed at the server, allowing for dynamic pages to be created from data retrieved from databases or any other resources available to the server. You can write your own ASP scripts and execute them from your cgi-bin.

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Mailing List

Mailing list is a group of people with same hobby, interest etc. Whenever someone sends email to the mailing list, it is received by all members of the list. In fact, mailing list is a great way to turn email into a public forum or business tool.

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Auto-responder:

Auto-responder is email address setup so that whenever it receives email, it automatically replies with prepared response. Great business tool! Tell your customers "send email to price-list@yourdomain.com if you'd like to receive our price list" - and the price list can be sent to their email box automatically without your intervention. Copy of your client's request can also be sent to your email address for you to follow up.

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E-mail Alias

With virtual domain comes email alias. All email addressed to anything@yourdomain.com will be delivered to your email box. You can use this feature to provide your customers with variety of addresses to send their email to, which in turn could help you sort out your incoming messages. You could have info@yourdomain.com for general questions, sales@yourdomain.com for orders and more.

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Web site statistics:

Unique software for you to analyze the log files created by your web servers and provide you with valuable information about your site and visitors.

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CGI-BIN Access:

All web accounts come with full access to their own cgi-bin directory. Your web site can be fully interactive by using the power of custom programs executed from your cgi-bin directory.

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Audio/Video HTTP Streaming:

Audio/Video enables your web site to play prerecorded sound, video & animated file over the Internet using http protocol.

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Redundant Backbone Connection:

Our webhost's servers are redundantly connected to the Internet backbone via UUNET and Teleglobe, the largest Internet Service Providers in the world. This means speed and reliability should not be a concern of yours.

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Secure web site (SSL):

To provide security and privacy for your customers interested in online commerce, you can take advantage of our Secure Socket Layer server. This way personal data such as credit card information submitted through a secure form are encrypted en route to our secure server.

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Web Page Password Protection:

Password protection add-on for Microsoft Internet Information Server (IIS), allows you to protect directories by asking browsers for their username and password. using HTTP-standard Basic Authentication. The general procedure for setting up access authorizations for your users is the following:
1. Create one or more groups
2. Set up access authorizations to directories for each group
3. Add users to the groups 
We have a web based administration utility which allows you to create users, groups and set up access authorization.

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Domain Aliasing:

Someone simply types in your new address (http://www.newdomain.com) and his browser automatically sends him to your primary web site (http://www.primary.com). The redirection is performed at DNS level and does not involve any CGI script, meaning it's fast, reliable and will work with any web browser. Due to the fantastic speed of our servers there is absolutely minimal delay involved and what's more - your original address will still work perfectly too! This is simply an alias; it doesn't change or alter your existing address or web site in any way at all. Furthermore, since Domain Alias is implemented on Domain Name Server, so all ftp connections are forwarded to your domain name and e-mails are delivered to your mailbox associated with your domain name (someone@mail.primary.com).

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Directory Aliasing:

If you want different domain names point to different directories of your web site, then you need DIR Aliasing. For DIR aliases, we assign a unique IP address and create a folder in your root directory, as the home directory of DIR Alias. Ftp connections and e-mails are routed to the your main domain.

Ex: http://www.newdomain.com points to http://www.primary.com/newdomain
E-mails sent to anyone@newdomain.com is routed to anyone@primary.com

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Sub Domain:

A sub-domain is just like directory aliasing with the exception that instead of http://www.newdomain.com pointing to http://www.primary.com/newdomain , this time http://newdomain.primary.com points to http://www.primary.com/newdomain. Basically, the difference is you don't need another domain name but instead you choose a sub-domain. For sub-domains, we assign another IP address and assign a directory in your domain as the home directory of your sub-domain's web site.

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